Mail message from magento
Merchant {{var merhcantAccount}}
{{trans "PSP Reference"}} {{var pspReference}}
{{trans "Merchant Reference"}} {{var merchantReference}}
{{trans "Are you using headless integration?"}} {{var headless}}
{{trans "What payment method is causing the problem?"}} {{var paymentMethod}}
{{trans "Terminal ID number"}} {{var terminalId}}
{{trans "Order history comments"}} {{var orderHistoryComments}}