Product Performance Report

Request Type {{warranty_job_order_request.request_type.name}}
Job Card {{warranty_job_order_request.job_order.job_card.job_card_number}}
Vehicle sold? {{warranty_job_order_request.job_order.vehicle.is_sold ? 'Yes' : 'No'}}
Sold date {{warranty_job_order_request.job_order.vehicle.sold_date}}
Bharat Stages {{warranty_job_order_request.job_order.vehicle.bharat_stage.name}}
Failure date {{warranty_job_order_request.failure_date}}
Warranty status {{warranty_job_order_request.has_warranty ? 'Active' : 'Inactive'}}
AMC status {{warranty_job_order_request.has_amc ? 'Active' : 'Inactive'}}
PPR Number {{warranty_job_order_request.authorization_number}}
Reason for return {{warranty_job_order_request.rejected_reason}}
Status {{warranty_job_order_request.status.name}}
Split Order Type {{warranty_job_order_request.split_order_type.name}} / {{warranty_job_order_request.split_order_type.code}} -
Claim Number {{warranty_job_order_request.claim_number}} -
Approval Rating

-
Created By {{warranty_job_order_request.requested_by.employee.code}} / {{warranty_job_order_request.requested_by.name}}

Basic Information

Chassis number {{warranty_job_order_request.job_order.vehicle.chassis_number}}
Engine number {{warranty_job_order_request.job_order.vehicle.engine_number}}
Registration number {{warranty_job_order_request.job_order.vehicle.registration_number}}
Model {{warranty_job_order_request.job_order.vehicle.model.model_number}}
Unit serial no. {{warranty_job_order_request.unit_serial_number}}
Free services done
- - {{service_type.name}}
N/A
Aggregate {{warranty_job_order_request.complaint.sub_aggregate.aggregate.name}}
Sub Aggregate {{warranty_job_order_request.complaint.sub_aggregate.name}}
Complaint code {{warranty_job_order_request.complaint.code}}
Complaint description {{warranty_job_order_request.complaint.name}}
Fault code {{warranty_job_order_request.fault.code}}
Fault description {{warranty_job_order_request.fault.name}}
Supplier code {{warranty_job_order_request.supplier.code}}
Supplier name {{warranty_job_order_request.supplier.name}}
Servicing dealer name {{warranty_job_order_request.job_order.outlet.business.pivot.outlet_name}}
Servicing Dealer Code {{warranty_job_order_request.job_order.outlet.business.pivot.sac_code}}
Primary segment {{warranty_job_order_request.primary_segment.name}}
Secondary segment {{warranty_job_order_request.secondary_segment.name}}
Claim Amount {{warranty_job_order_request.estimate_total | currency}}
Customer name and address {{warranty_job_order_request.job_order.customer.name}}, {{warranty_job_order_request.job_order.customer.primary_address.address_line1}} {{warranty_job_order_request.job_order.customer.primary_address.address_line2}}, {{warranty_job_order_request.job_order.customer.primary_address.city.name}}, {{warranty_job_order_request.job_order.customer.primary_address.state.name}}, {{warranty_job_order_request.job_order.customer.primary_address.country.name}}, {{warranty_job_order_request.job_order.customer.zipcode}}.

Operating Conditions

Goodwill flag {{warranty_job_order_request.has_goodwill ? 'Yes' : 'No'}}
Operating condition {{warranty_job_order_request.operating_condition.name}}
Road conditions (Normal use) {{warranty_job_order_request.normal_road_condition.name}}
Road conditions (At time of failure) {{warranty_job_order_request.failure_road_condition.name}}
Load carried flag {{warranty_job_order_request.load_carried_type.name}}
Load carried / No. of passengers {{warranty_job_order_request.load_carried}}
Load range {{warranty_job_order_request.load_range.name}}
Pay load / passengers at failure time {{warranty_job_order_request.load_at_failure}}
Terrain at the time of failure {{warranty_job_order_request.terrain_at_failure.name}}
Failure Type {{warranty_job_order_request.failure_type ? warranty_job_order_request.failure_type.name : 'N/A'}}
KM / HRS flag {{warranty_job_order_request.reading_type.name}}
Last lube change on failed aggregate({{warranty_job_order_request.reading_type.name}}) {{warranty_job_order_request.last_lube_changed}}
Remarks for not changing Lube {{warranty_job_order_request.remarks_for_not_changing_lube}}
{{warranty_job_order_request.reading_type.name}} run per day {{warranty_job_order_request.runs_per_day}}
Failed {{warranty_job_order_request.reading_type.name}} {{warranty_job_order_request.failed_at}}

Failure information

Complaint reported {{warranty_job_order_request.complaint_reported}}
Failure observed {{warranty_job_order_request.failure_observed}}
Cause of failure
Investigation findings