| 
			Question: "I'm having problems accessing the Genome Browser and blat server site.
			When I try to do a blat search, I'm getting the message "Couldn't connect 
			to blat1 17779. Connection refused."
 
			Response:The Genome Browser database has a regularly scheduled maintenance
			window during the hours of 1:00-2:00 p.m. Pacific Time on Sunday afternoons. 
			Although we reserve one hour for this maintenance, the actual down time is 
			usually only a few minutes.
 
			If you are experiencing an access problem outside of this timeframe, 
			send an out-of-service report to 
			genome-www@soe.ucsc.edu
			When reporting a problem with either our website or a link on one of our 
			web pages, please provide us with specific information to help expedite
			a resolution (e.g. an exact web link, a specific gene, etc.). We try
			to respond to problems as quickly as possible. You may want to bookmark 
			mirror servers to avoid
			any interruption to your research.
		     |